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PRIVACY POLICY

Privacy Policy for Georgie’s Airbnb Website 2025

Georgie’s Airbnb (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, make a booking, contact us, or stay at our property.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Georgie’s Airbnb
Email: georgiesairbnb@gmail.com
Data Controller: Georgie’s Airbnb

2. What Personal Data We Collect

a. Information you provide directly such as:

  • Name

  • Email address

  • Phone number

  • Booking details

  • Payment information (processed securely; we do not store card numbers)

  • Messages or special requests

  • Identity information if required for legal or safety reasons

b. Information collected automatically

  • IP address

  • Browser type and device information

  • Cookies and analytics data

  • Pages viewed, visit duration, and website interactions

c. Information from third parties

  • Booking platforms (e.g., Airbnb)

  • Payment processors

  • Identity verification tools (if used)

3. How We Use Your Personal Data

We use your data to:

a. Provide our services

  • Process and manage bookings

  • Send confirmations and check-in information

  • Contact you about your stay

  • Handle requests or customer support

b. Improve our website & services

  • Monitor website performance

  • Analyse visitor behaviour

  • Improve security and user experience

c. Legal & safety purposes

  • Prevent fraud

  • Meet legal, tax, and regulatory obligations

  • Ensure guest safety and property security

We only use your data where allowed under UK GDPR, including contractual necessity, legitimate interests, legal obligations, or your consent.

4. Legal Bases for Processing

We process personal data under the following lawful bases:

  • Contract – to manage bookings and provide accommodation

  • Legitimate Interests – improving services, ensuring safety, preventing fraud

  • Legal Obligation – complying with tax, safety, and verification requirements

  • Consent – for non-essential cookies or marketing communications

5. How We Share Your Information

We do not sell your personal data.

We may share data with:

  • Booking platforms (e.g., Airbnb)

  • Payment processors (e.g., Stripe, PayPal)

  • Website hosting providers

  • Analytics services (e.g., Google Analytics)

  • Professional advisors (accountants or legal professionals)

  • Law enforcement or regulators where legally required

All third-party service providers are required to keep your information secure.

6. International Data Transfers

Some service providers may be located outside the UK.
In such cases, we ensure:

  • A UK Adequacy Decision is in place, or

  • Standard Contractual Clauses (SCCs) or equivalent safeguards are used.

7. How Long We Keep Your Data

We retain personal data only as long as necessary:

  • Booking records: 6 years (for tax & legal compliance)

  • Messages/communication: up to 24 months

  • Analytics & cookies: as per tool settings

  • CCTV data (if used): 30 days, unless required for investigation

After this period, data is securely deleted or anonymised.

8. Cookies & Tracking Technologies

We use cookies to:

  • Enable website functionality

  • Improve performance

  • Analyse website traffic

  • Remember user preferences

You can control cookies through your browser settings or via our cookie banner.

9. Your Data Protection Rights (UK GDPR)

You have the right to:

  • Access your data

  • Correct inaccurate data

  • Request deletion (“right to be forgotten”)

  • Restrict processing

  • Object to processing

  • Withdraw consent (e.g., for marketing or cookies)

  • Data portability

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at: {Insert email}

10. Children’s Privacy

Our services are not intended for individuals under 18 years old.
We do not knowingly collect data from anyone under 18.

11. Security of Your Data

We implement appropriate security measures, including:

  • Encrypted website connection (HTTPS)

  • Secure payment partners

  • Access controls

  • Regular security monitoring

However, no online system is 100% secure.

12. Updates to This Privacy Policy

We may update this policy from time to time.
Changes will be posted on this page with a new “Last updated” date.

13. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact:

Georgie’s Airbnb
Email: georgiesairbnb@gmail.com

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